The city of North Miami launched an official platform for residents to access their government in a single location. With this new tool, North Miami residents can submit, track, and view nearby service requests online through their smartphones or desktop computer. Residents can also use the in-app widgets to find information about City events, public facilities, trash pickup, and more.
To help the city of North Miami reach all of its residents, the application supports 17
languages through its One Voice Translation feature via the web portal. When a resident submits a request online in their native language, it is automatically translated into English for the City’s correspondent. Subsequent updates on the request are automatically translated back into the resident’s native language to enable a seamless dialogue between the government and residents.
myNoMi is part of an overall program for the city of North Miami to improve resident communications and service delivery. On the backend, City staff redirects and responds to submitted requests through their customized workflow management system. The city of North Miami also uses the backend system to provide residents real-time status updates and comments on submitted requests. North Miami launched the application in partnership
With Public Stuff, an innovative civic software company that helps residents and local governments connect to improve the quality of life in their communities. myNoMi is a free service and is available in the Apple App Store and Google Play for immediate use. Search “My NoMi” in the stores or go to these URLs to access; Android iOS.
